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American Panda PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY
PRIVACY POLICY

PRIVACY POLICY

Last Updated: February 16, 2026

American Panda (“Company”, “We”, “Us”, or “Our”) operates the American Panda educational mobile application (the “Service”).

This Privacy Policy explains how We collect, use, and protect information when You use Our educational platform.

By accessing or using the Service, You agree to this Privacy Policy.


1. Information We Collect

We collect only the information necessary to provide and operate our educational services.

1.1 Account Information

When creating an account, We may collect:

  • Full name

  • Email address

  • Phone number (if required)

  • Login credentials

  • Basic profile information

This information is used solely to provide access to educational services.


1.2 Service Usage Information

We may collect limited technical information necessary to operate and improve the platform, such as:

  • Device model

  • Application version

  • General usage activity within courses

  • Error reports for technical support

We do not collect precise location data, biometric data, or unnecessary background tracking information.


1.3 Educational Content

Users may submit educational content within the platform, including:

  • Course assignments

  • Comments inside lessons

  • Uploaded study materials (if permitted)

This content is stored securely and used only for delivering educational services.

We do not publicly display student content without authorization.


2. How We Use Information

We use collected information strictly for educational and operational purposes, including:

  • Creating and managing student and instructor accounts

  • Delivering courses and educational materials

  • Tracking academic progress

  • Providing technical support

  • Improving the learning experience

  • Maintaining platform security

We do not sell, rent, or trade personal information to third parties.


3. Data Sharing

We may share information only when necessary:

  • With secure service providers that help operate the platform (such as hosting or technical infrastructure providers)

  • When required by law

  • To protect the safety, rights, or integrity of users and the platform

We do not share personal data for advertising purposes.


4. Data Retention

We retain personal data only as long as necessary to:

  • Provide educational services

  • Maintain academic records

  • Comply with legal obligations

Users may request deletion of their accounts and associated data by contacting us.


5. Data Security

We implement appropriate technical and organizational safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no system can guarantee absolute security.


6. Children and Minors (Ages 13–18)

The Service is not intended for children under 13 years old.

Users between 13 and 18 years old may use the Service with parental or legal guardian consent and supervision.

If You are under 18, You confirm that You have obtained permission from a parent or legal guardian.

We take additional steps to protect minors’ information by:

  • Limiting data collection to what is necessary

  • Restricting unnecessary public visibility

  • Monitoring inappropriate content when applicable

Parents or guardians who believe their child has provided information without consent may contact us at:

📧 support@americanpanda.online

We will review and take appropriate action.


7. User Rights

Users may request:

  • Access to their information

  • Correction of inaccurate data

  • Account deletion

Requests can be submitted via:

📧 support@americanpanda.online


8. Third-Party Services

The Service may use trusted third-party infrastructure providers to support hosting and technical operations.

We ensure such providers maintain appropriate security standards.

We are not responsible for external websites linked from the Service.


9. International Use

If You access the Service from outside Egypt, Your information may be processed in accordance with applicable laws and adequate safeguards.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If material changes occur, We will notify users within the Application.

Continued use of the Service constitutes acceptance of the updated policy.


11. Contact Us

If You have any questions regarding this Privacy Policy:

📧 Email: support@americanpanda.online
🌐 Website: https://americanpanda.online/contact
📞 Phone: +20 12 00556794